To access the workshop, click on the FRS Live Webcast button. The webcast will not be available until a few minutes before the published start time. Scroll down the page for further information.

If you experience connection issues, please try the following. If none of these steps help correct your issue, please contact your local IT Help Desk. With the sheer number of participants watching via the webcast, the SBA will not be able to provide individual support for connectivity issues.
  1. Ensure you have a recent version of Internet Explorer (version 8 or higher preferred), or a recent version of Firefox (version 22 or higher preferred).
  2. Ensure you have not maximized the video window to your screen. Doing so has been known to lead to buffering issues.
  3. Contact your IT department to ensure there are no Quality of Service rules, or other network controls in place that could be interfering with the webcast.
  4. Disable Pop-Up Blockers and enable Active-x and Java Script, if applicable. Contact your local IT support if you need assistance.
  5. Please do not attempt to watch the webcasts over a wireless network connection (Wi-Fi or cellular wireless broadband). This could lead to unnecessary buffering that will affect the media stream.
  6. All live webcasts are recorded and will be posted on
If you are having problems with this page, please contact us at

If you have any questions during the workshop, please email them to Be sure to include your name and telephone number. We will answer as many questions as time permits. If we cannot answer your question during the live meeting, we will either telephone you or email you a response.

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  • Friday, April 18, 2014 is a stock market holiday. Therefore, transactions requested after 4 p.m. ET on Thursday, April 17 in your FRS Investment Plan account will be processed using the closing prices of the next business day, which is Monday, April 21.