We're here to help.
By calling the MyFRS Financial Guidance Line toll-free at 1-866-44-MyFRS (1-866-446-
9377), you'll have access to experts who can answer all your questions about retirement
planning, the FRS retirement plans, and managing your finances. This free service to all
FRS members is a one-point source that will conveniently route you to the right source for
information, including:
- Plan choice information and financial guidance from expert, unbiased financial
planners at Ernst & Young
- Details about the FRS Pension Plan from experienced counselors at the Division of Retirement
- Information about conducting FRS Investment Plan transactions from CitiStreet,
the plan recordkeeper
- Help using and understanding the new CHOICE SERVICE and the ADVISOR® SERVICE from Financial Engines
Service hours are 9 a.m. to 8 p.m. Eastern time (8 a.m. to 7 p.m. Central time),
Monday through Friday except holidays. (However, hours for the Division of Retirement are 8 a.m. to
5 p.m. Eastern; 7 a.m. to 4 p.m. Central.)
Employees living or traveling outside the U.S. can still use the toll-free number to contact
the MyFRS Financial Guidance Line. You'll need to have an AT&T calling card or AT&T
international network remote access to use the service. Access
AT&T's international dialing guide
.
Or, if you like, please e-mail us your question.
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